Support

The Simp team is here to help. Whether you have a question about your account, a subscription, or keeping the community safe, you can reach us at support@simp-app.com.

Reporting and blocking

You can report a profile or a post, and block a user, directly in the app — these are separate actions. Blocked users cannot message you, see your profile, or match with you again. Reports are reviewed by our moderation team and we aim to act on them promptly, normally within 24 hours.

Subscriptions and billing

SimpX subscriptions are purchased and billed through the Apple App Store or Google Play. You can manage or cancel a subscription in your store account settings. Deleting your Simp account does not cancel a store subscription.

Deleting your account

You can delete your account in the app from Profile → Delete Account, or from this website at /account-deletion.

Legal